Leggett Installation Management: Going above and beyond for our customers.
What sets Leggett & Platt apart from other store fixture manufacturers? It's human nature to compare individual products and services of one company head-to-head with those of another. On that basis, Leggett's offerings — including design capabilities, manufacturing quality and the on-time delivery — stack up extraordinarily well against the competition, according to recent customers and industry research studies.
While comparing like services is one way to evaluate fixturing manufacturers, it doesn't take into account what really sets Leggett apart from competitors and truly makes us a strategic partner to our customers: our ability to provide additional value-added services that others don't. You'll find our installation service is emblematic of the difference between Leggett and our competitors.
Think about how difficult it is to find even one other fixturing company that offers installation. Then consider that Leggett provides comprehensive, turnkey installation service that results in faster deployment, significantly lower costs and far fewer headaches than doing it yourself.
To outsource or not?
The decision of whether or not to outsource fixturing installations is largely a strategic one, and it should be made based on the same criteria used for any outsourcing decision: Does the activity fall within the core competencies of the organization? Are the necessary skills and expertise available in-house? Will we need to hire additional people? Can our resources and people be better utilized for other purposes?
Additionally, national and multi-regional retailers must ask themselves whether they have the local-market knowledge needed to acquire the labor and resources to do the job.
When these criteria are applied to fixturing installation, most retail operations will find that outsourcing makes strategic sense for their organization. Just as important as the decision to outsource is the decision of who to choose as your outsourcing partner.
Why Leggett?
Choosing Leggett makes a lot of sense because we make your fixtures and have a vested interest in keeping our customers happy. Yet, you should know that our commitment to you is not just about supporting our product — in fact, it's primarily about being a valuable and trusted partner in your success. We think that commitment is exemplified in our desire to manage all aspects of your installation projects, and our willingness to install all of your fixtures — whether we supply them to you or not.
Our entire organization is set up to shoulder the burden of our client's new store, remodel and reset requirements by providing the expertise of full-time installation professionals. For every project and in every location, Leggett can:
- Furnish, consolidate & install all interior store elements
- Integrate and coordinate fixtures, furniture, graphics, equipment, warehousing, logistics of all components
- Streamline the store development process by virtue of our one-stop shop solution
- Provide a full range of services including fixture installation and light construction
We manage all of the details of the project from the start through final clean up and touch ups — so that before our crew leaves, your space is looking good and ready to go.
Another key advantage we offer is a single point of contact — an experienced, full-time project manager who is responsible for every detail of the job and accountable directly to you. Rather than getting bogged down in details involving vendor management, logistics and scheduling, we've found our clients seem to be happy leaving those matters to our professionals.
Another essential part of what Leggett offers is a commitment to keeping clients fully informed and up-to-date on every aspect of the project — over the phone, face-to-face and through real-time web-based project management capabilities.
We are able to provide these vital services to our customers because of the extensive resources we have aligned — including a nationwide network of top regional contractors that can be deployed quickly and cost effectively. We've already evaluated each of these contractors, trained them and have an ongoing working relationship with them. As a result, not only can we vouch for the quality of their workmanship, we can also match the requirements of the job to the expertise and strengths of each contractor.
These are just a few of the advantages of turning to Leggett for complete turnkey installation management. To find out more, talk to your Leggett sales rep.
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